Help Centre

Delivery & Shipping

This page contains everything you need to know about our UK and international shipping. We always aim to despatch orders within one working day if possible.

UK Delivery

Delivery type: TNT next day delivery
Delivery cost: From £9.75
Delivery time: Next day
Tracking: Upon request

Cut off for next day delivery is 14:00pm, anything purchased after this time will be processed the following day.

TNT are currently experiencing delays in shipping due to shortage of drivers, please bear with them -Thank you.

European Delivery

Delivery type: TNT or K&N
Delivery cost: From £60
Customs charge: £25
Delivery time: 5–12 working days
Tracking: Upon request

Shipping rules for Germany may differ.

Rest of World

Delivery type: Davies Turner
Delivery cost: From £220
Delivery time: 5–12 working days
Tracking: Upon request

Shipping rules for Israel may differ.

Please note:

La Riche Ltd or Directions Hair Colour are unable to accept responsibility for any items lost in transit if a non-tracked delivery method is selected. Due to delivery services not being Directions directly, you will need to go to the couriers terms for any shipping issues.

We must be notified within 7 working days from the date of delivery if there are any missing products in your order for it to be investigated.


If your country is not listed, please contact us at [email protected] for further information.